Collection: Customer Love.

Collection: Customer Love.

Our customers are at the center of everything we do. And we know yours are important to you too. From the outset, we’ve been building marketing tools to help you
Collection: Building your business

Collection: Building your business

We are revisiting this week some of our most popular videos to help you set up your business for success from the very beginning. Welcome to our “Building your business
The email marketing tips collection

The email marketing tips collection

We are taking a break from our usual format this week. We are already working on our next batch of One Stop Shop videos but we wanted to take a
Grow your ecommerce store by doubling down on what works

Grow your ecommerce store by doubling down on what works

As an Ecommerce entrepreneur, which of the following items are on your planner? a) Focus on email marketing both in automations and newsletters b) Figure out Facebook ads and how
You’re giving away too much too soon

You’re giving away too much too soon

Imagine you went to a store to look around and check their products. You haven’t even opened your mouth yet, when suddenly, two sales clerks come to you and announce
4 Ways To Improve Your Customer Service

4 Ways To Improve Your Customer Service

Imagine this: you’re working on your business operations when you suddenly received a message from a disgruntled customer complaining about your products or services. In the past, you’d stress about
Scaling a business of one

Scaling a business of one

You’ve decided to make the big change. As you trade wearing your multiple hats of being in charge of marketing, accounting, fulfillment, customer support and even sales to wearing a
What to do about bad reviews?

What to do about bad reviews?

Bad reviews are like Thanos: they’re both “inevitable”. Don’t feel too bad, though. A bad review is the norm, not the exception. Just look at the websites of the big
The Last 5% is probably not worth it

The Last 5% is probably not worth it

As an entrepreneur for nearly 13 years, I’ve had two life-changing realizations: One, wow, has it been more than a decade already? And two, there’s no such thing as a
How to build a remote team

How to build a remote team

Note: Before we go to the main course, here’s a tasty treat for your appetizer: I’m giving away ONE ticket to the “Running Remote Conference” where I’ll be speaking in
How Anyone Can Design and Send Beautiful Emails

How Anyone Can Design and Send Beautiful Emails

Should content be king, and strategy be the king’s advisors, then visual identity is definitely the queen. Sure, the most important element in your email is your content since it
The Hidden Benefits of Indirect Revenue

The Hidden Benefits of Indirect Revenue

Revenue – such music to an entrepreneur’s ears! After all, it feels extremely great to know that implementing a strategy results in revenue to your company, right? But did you
The Heatmap Method for Better Discounting

The Heatmap Method for Better Discounting

Imagine you’re visiting an ecommerce website for the first time because you’re interested to buy something You found the product you’ve been looking for – and it’s 10% off. Score!
Create a better customer experience on your website

Create a better customer experience on your website

How do you eat an elephant? Do you open your mouth as wide as possible and hope you can eat it all at once? No, of course not. That’s crazy!
The best way to increase your abandoned cart recovery rate

The best way to increase your abandoned cart recovery rate

If Thanos did his “snap” and half of life on the whole Universe is wiped out Something that also starts with the letter “s” is responsible for high abandoned cart
Grow your ecommerce revenue with loss leaders

Grow your ecommerce revenue with loss leaders

Loss Leader. It’s catchy enough to sound like a superhero name, isn’t it? It’s also ironic. After all, how can a respected word like “leader” be associated with something as
How to streamline Customer Support for your eCommerce Business (so you have more time to grow your business)

How to streamline Customer Support for your eCommerce Business (so you have more time to grow your business)

Online shopping is no longer just about selling products. More and more, it’s becoming all about selling an experience. Buying things online isn’t a novelty anymore, it’s everyday life and
One action rule

One action rule

Imagine you’re a store-owner. I’m talking brick-and-mortar store-owner, complete with your very own space, filled with your shiny products strategically placed all over the area. And there’s no customer there.
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